Terms of use

These terms tell you the rules for using our website (our site).

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND OUR BUDGET PLANNER AS EVERYTHING ON OUR SITE IS MEANT FOR GUIDANCE PURPOSES ONLY

WHO WE ARE AND HOW TO CONTACT US

www.loverenovate.co.uk is a site operated by Love Renovate Limited, a company registered in England and Wales with company number 11353662.

You can write to us at Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.

You can email us at hello@loverenovate.co.uk

BY USING OUR SITE YOU ACCEPT THESE TERMS

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy

• Our Cookie Policy, which sets out information about the cookies on our site

WE MAY MAKE CHANGES TO THESE TERMS

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

INFORMATION ON THIS SITE, IN OUR BUDGET TOOL AND PROVIDED BY OUR ASK AN EXPERT FEATURE ARE FOR GUIDANCE PURPOSES ONLY AND NO RELIANCE SHOULD BE PLACED UPON THEM

The content on our site is provided for general information and guidance only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

If you use our budgeting tool, this is a guide based on the information you provide to us and is very broad based. It is not intended to amount to advice, and the amounts stated are generalised. For each and every project, the costs will differ greatly depending on many different variables such as professional or specialist fees, labour fees, the location of the project, the type of materials and/or fittings required (for example, the cost of external roof and wall cladding, windows and doors, flooring, fixtures and fittings, and renewables can potentially double the costs compared to a standard specification), unusual property features or layouts, complexity of design and remedial or unforeseen works that may be required etc.

There may also be others matters that you need to consider such as any planning/building regulation fees, surveyor/engineer fees and legal fees.

You should obtain quotations from all suppliers, relevant professionals and/or building firms prior to commencing on any project.

If you use our Ask an expert feature, the answer(s) to your question(s) should be used for general information and guidance only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of the answers.

Whilst we endeavour to provide answers from good quality experts, we do not guarantee any particular level of expertise. All answers posted are for general information only and are to be used by those submitting a question, or other users of the site, for general information purposes only. They should not be used as a substitute for obtaining professional or other advice on your specific circumstances. The laws, regulations or other governing bodies that apply to your particular question may differ depending on your location and/or from information that would typically be discovered through direct evaluations or visits.

WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time to reflect changes to any services we offer, our users’ needs and our business priorities. We will not give any notice of any minor or major change and therefore it is important that you print off and keep/and or save any information on our site of which you are making use.

WE MAY SUSPEND OR WITHDRAW OUR SITE

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will not give you notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

SITE USERS

Our site is directed to:

• People residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations;

• Individuals not acting in the course of a trade, business or profession.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at

HOW YOU MAY USE MATERIAL ON OUR SITE

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for any commercial purposes.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You are not permitted to use any of our trademarks (whether they are registered or not) without our approval.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

USER-GENERATED CONTENT IS NOT APPROVED BY US

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users, please contact us at hello@loverenovate.co.uk.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be under any legal liability in respect of any mis-statement, error or omission contained within the data used by us to produce the budget tool, or the reliance any person may place thereon.

HOW WE MAY USE YOUR PERSONAL INFORMATION

We will only use your personal information as set out in our privacy policy.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

RULES ABOUT LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.